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I've been trying to request service but it keeps saying there is a problem with my address or phone number. All is correct but it keeps bouncing me back to edit.

You need a "website help" option here. You're losing customers because we cannot use the website.

1 answer

8/29/2026 · contractor

It sounds frustrating to deal with website issues when trying to request service. Here are a few steps you can take to resolve the problem with your address or phone number: 1. Double-check your entries: Ensure there are no typos in your address or phone number, including spaces or incorrect formats. Sometimes, even a small error can cause a system to reject the information. 2. Try a different browser or device: Sometimes, website issues can be browser-specific. Try accessing the site from a different browser or even a mobile device to see if that resolves the problem. 3. Clear your cache: If you’re using a web browser, clearing your cache and cookies can often fix loading issues. 4. Contact customer support: If the problem persists, reach out to customer support directly. They can often assist you in resolving technical issues and may be able to take your request manually. 5. Use Handyman.com: If you're still having trouble, consider getting 2–3 local quotes on Handyman.com directly. This way, you can bypass the website issue and get the services you need. — Assisted answer